1. PAYMENT
Orders in the Anima Pompon Webshop can only be paid by PayPal and credit card. This is the safest and most effective way of payment for both the purchaser as well as Anima Pompon. All payments from with Switzerland will be charged in Swiss Francs. All payments from outside of Switzerland will be charged at the then applicable bank exchange rate for the respective foreign currency. Anima Pompon is not involved in determining the exchange rate.
SWISS CUSTOMERS:
PayPal IPN (credit card)
- Customers with PayPal account: The shop automatically initiates the payment and transfers the customer directly to the PayPal website. The order will be processed by Anima Pompon as soon as the payment is completed and confirmed. Before completion and confirmation the order remains pending.
- Customers without PayPal account: Payments can also be made without a PayPal account. The customer just has to click on the "I don't have a PayPal account"-button and will be redirected automatically to the common credit card payment. As soon as the payment is completed and confirmed the order will be processed by Anima Pompon. Before completion and confirmation the order remains pending.
INTERNATIONAL CUSTOMERS:
PayPal IPN (credit card)
- Customers with PayPal account: The shop automatically initiates the payment and transfers the customer directly to the PayPal website. The order will be processed by Anima Pompon as soon as the payment is completed and confirmed. Before completion and confirmation the order remains pending.
- Customers without PayPal account: Payments can also be made without a PayPal account. The customer just has to click on the "I don't have a PayPal account"-button and will be redirected automatically to the common credit card payment. As soon as the payment is completed and confirmed the order will be processed by Anima Pompon. Before completion and confirmation the order remains pending.
If the credit card is not valid and the payment cannot be completed and confirmed, Anima Pompon is authorised to refuse the delivery, also for any other or earlier contract with the same customer. Anima Pompon is not liable for any damages or losses caused by this non-delivery.
2. DISPATCH/SHIPPING
Shipping and handling is 9.90 Swiss Francs for orders within Switzerland and 20.00 Swiss Francs for orders outside of Switzerland. The respective amount will be added directly to the final amount in the basket. The order will be delivered by the Swiss Post via "Priority" shipping.
SHIPPING WITHIN SWITZERLAND
Priority Switzerland: 1 day
INTERNATIONAL SHIPPING
Priority Europe: 2-10 working days
Priority Worldwide: 5-20 working days
CUSTOM DUTIES AND VAT
Please note that Switzerland is not a member of the EU! On that account, customs duties might be collected! Also the VAT may vary from country to country. The fixing of these taxes and duties is a federal affair and therefore cannot be affected, controlled or changed by Anima Pompon.
3. RESERVATION OF DELIVERY
The order will be parcelled and prepared for shipping within 3 working days from the order date. If Anima Pompon cannot meet this time frame, the customer will be notified immediately.
The customer reserves the right to withdraw from the contract if the delivery is not feasible on part of Anima Pompon. Any claims for damages resulting from delay, impossibility or non-fulfilment (also those evolving by the time of the cancellation of the contract) are excluded.
4. DELIVERY DATES AND PERIODS
The Swiss Post shipping conditions specified in paragraph "5." are not binding and cannot be influenced or affected by Anima Pompon. Specific delivery dates have to be agreed by both sides in written form. The deadline is met if the delivery takes place before the expiration of such date. The delivery period extends adequately in cases of strike/lockout, federal and official orders (import/export restrictions) or in an act of God. Claim for damages in case of noncompliance are excluded.
5. LIABILITY
Anima Pompon disclaims liability for the delivery of the goods. Anima Pompon grants no compensation for losses or damages during transportation.
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